Frequently Asked Questions

Below include questions that we get asked frequently. If your question is not below, please reach out to us via email at hello@kmchandbags.com & we will be more than happy to answer your question(s)!

 

Where is KMC Manufactured?

We are proud to be locally manufactured in Texas! We are very hands on in the manufacturing process and are blessed with the opportunity to have our products designed and created so close to our home in Austin, Texas!

What is your Return/Exchange Policy?

If you happen to change your mind on your order, please contact us at hello@kmchandbags.com and we will be more than happy to assist you with an exchange or return.

How do I properly clean my handbag?

If you happen to get your handbag dirty, gently wipe the exterior of your handbag with a cold damp washcloth.

How many items can I carry in The Trap Tote?

It is recommended that you do not exceed 5 lbs of items in your tote bag. If you do exceed the weight limit, you could harm and damage the straps of your handbag. That being said, KMC will not be liable for the damage caused by the customer.

When will my Order arrive?

We strive to have each and every order out the door the day of your online purchase, but please keep in mind we do have other orders to fullfill. Our goal is to have each customer receive their KMC handbag within 6-10 business days.

How does the Pickup Option work?

The Pickup Option is so convenient! If you live in Austin, Texas and chose the pickup option at checkout, please provide your phone number. A few minutes after you place your order you will receive a text with the pick up information including the time options that work best with your schedule.